1. TOUR PRICING:  Private tours are customized for up to 9 passengers, with an initial base price which includes the first 4 guests.  Group tours are no larger than 7 passengers, with a 4 person minimum.  (All efforts will be made to create a group.  4 person minimum is required, otherwise pricing adjustments will be requested.)  Tours originate in Jackson Hole.  For private groups larger than 9 passengers, please request a quote for chartered vehicle & ‘step-on’ guide.
2. TOUR INCLUDES:

· THE ideal & comfortable… Mercedes-Sprinter van: standing room, large elevated views, DVD screen, Bio-diesel, amenities
· Naturalist guide: highly experienced, professional, personable, CPR/First Aid trained
· Optics: binoculars, spotting scope & night vision
· Education: flora & fauna, geology, volcanoes/geysers, cultural history
· Abundant snacks:  healthy, organic & requested options
· Refreshments:  Hot & cold service including a souvenir water bottle 
· Pre-tour preparation sheet & “things to do” guide for Jackson Hole 
· Pre-tour phone call: confirm departure, answer questions, special requests
· Hands on educational aids: specimen samples & molds, field guides, maps, Book & DVD library 
· Personal amenities: sunscreen, tissue, lotions, umbrellas, pillows, first aid
· Elegant picnic setup (if desired): linen, silverware, glassware
· Much more:  Kids entertainment, Photos, Pick-up at your requested location, a “delight” GUARANTEE*, Fun, Surprises.

3. DOES NOT INCLUDE:  personal park entry fees, meals (formal dining, casual counter or elegant picnic options), optional gratuities, additional activities, or excessive vehicle cleaning fees.
4. ADDITIONAL TOUR HOURS:  Please be on time for scheduled departures suggested by the guide throughout the day.  Tour durations exceeding 12 hrs, due to client delays, will be charged for each additional 20 minutes and billed from scheduled pickup time to actual drop of time.  In the interest of safely and an “on time” return, the guide will make every effort to manage the schedule.
5. REFUNDS:  no refunds for unexpected circumstances: inclement weather, road closures, construction, wildlife crossings, etc.
6. CANCELLATIONS:  within 1 week of departure 25% of booking; within 72 hrs 75%; within 48hrs 100%.                                  Special cancellation policies apply to subcontracted services (Bus charters, additional “step-on” guides, activities, box lunches, etc).
7. CHILDREN:  An excessive vehicle cleaning fee may be charged for groups with children. Age 3 and under ride free.  Booster & car seat available with advanced notice.  NPS “junior ranger” program available with full day tours.
8. ACTIVITY LEVEL:  Group ability determines activity level, however all scenic stops require a short walk for view experience.  For visitors who have difficulty with mobility, high altitudes or who cannot walk ¼mile or 20mins, a wheel chair &/or portable oxygen is recommended… available with advanced notice & an additional fee.
9. AGREEMENTS:  All participants may not carry firearms, remove specimens, and are required to sign a participation agreement.
10. OVERNIGHTS: Guide’s accommodations added to bill.  Service fee added for booking client’s accommodations.
11. STEP-ON GUIDE service:  A guide who accompanies you in your personal, rental or charter vehicle, will provide tour amenities as extra space allows, however food & drinks are not included but available for an additional fee.
12. OPTIONS & MISC:  Please inquire if you have any questions about overnight tours, special activities, bus charters, ‘step-on’ guides, wedding services, wine & cheese, concierge services, photo CDs, ‘Junior Ranger’ program, and special celebrations.
13. GUARANTEE:  If you are not delighted, the "guiding service" portion of your tour fees will be refunded.